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3-4 weeks from the time your hair is received or stock order is placed.

* Please note this time varies based on the amount of orders received each week *
(Can change without notice but will be updated here - and you are always welcome to check in with me!)

Questions? Call 682-593-9366 or
email us
*Due to COVID-19 - Plenty of hand sanitizer and good hygiene is used throughout the creation process*


2021 SPIRITHORSE DESIGNS HOLIDAY ORDER DEADLINES


Valentine's Day - January 16, 2021

Mother's Day - April 9, 2021
Father's Day - May 20, 2021
Graduation - April 30, 2021
Christmas - November 21, 2021
All orders placed between the Christmas deadline and January 14th will be finished and shipped after January 15th.


DEADLINES
  • If you live in the US - Orders must be received by November 21, 2021* by 11:59 pm MST to receive the finished order before Christmas Day.
  • If you live outside the US - Orders must be received by November 10, 2021* by 11:59pm MST to receive the finished order before Christmas Day.
  • HAIR MUST BE RECEIVED BY DECEMBER 1st for delivery by Christmas.
  • We are not responsible for delayed shipments due to USPS or FEDEX shipping time, custom issues, etc.*
  • All orders placed AFTER November 21, 2021 will not be completed and shipped until AFTER January 15, 2022. I always try and give an estimated date of shipment when the order is received; however, at this time of year it depends on the amount of orders received between November 28th and December 31st.
The above order deadlines are subject to change at any time before the date specified, based on the amount of orders received. Any date change will be posted here, on the home page of the website, Facebook, Twitter and Instagram.

GIFT CERTIFICATES
  • On-line Delivery - no deadline. I will email you a pretty printable suitable for wrapping.
  • By Mail - Orders must be received by December 15, 2020 for delivery before Christmas Day. Note we are not responsible for delayed delivery due to your preferred shipping method chosen at checkout.

PROCESS
  • All orders are completed in the order the horse hair package is received - NOT in the order the order was received. If you chose to use my stock of hair, your order is placed in queue the day the order was received.
  • I cannot expedite orders between September 1 and December 31. It is not fair to all those who ordered by the deadline date and I am only one person :)
  • Providing washed horse hair will put you in the queue first - this means you will receive your order a few days earlier than if you don't wash it.

CUSTOM DESIGN ORDERS
  • 100% Custom design orders take more time to complete due to research, design process and approval. Custom design orders are not available at this time and will be reopened after February 1, 2022.