Live in the U.S? Place your order by November 29, 2019 11:59pm MST
Live outside the U.S.? Place your order by November 10, 2019 11:59pm MST
To Receive your order BEFORE December 25, 2019
Your horse hair must be received no later than December 1, 2019 or your order may be delayed.
The above order deadlines are subject to change at any time before the date specified, based on the amount of orders received. Any date change will be posted here, on the home page of the website, Facebook, Twitter and Instagram.
- If you live in the US - Orders must be received by November 29, 2019* by 11:59 pm MST to receive the finished order before Christmas Day.
- If you live outside the US - Orders must be received by November 10, 2019* by 11:59pm MST to receive the finished order before Christmas Day.
- If you are sending in your own horse hair, hair must be received no
later than November 30, 2017. If received after November 30th, it may delay your order.
- We are not responsible for delayed shipments due to USPS or FEDEX shipping time, custom issues, etc.*
- All orders placed AFTER November 18, 2019 will not be completed and shipped until AFTER January 10, 2020. I always try and give an estimated date of shipment when the order is received; however, at this time of year it depends on the amount of orders received between November 19th and December 31.
- On-line Delivery - no deadline. I will email you a pretty printable suitable for wrapping.
- By Mail - Orders must be received by December 19, 2019 for delivery before Christmas Day. Note we are not responsible for delayed delivery due to your preferred shipping method chosen at checkout.
- All orders are completed in the order the horse hair package is received - NOT in the order the order was received. If you chose to use my stock of hair, your order is placed in queue the day the order was received.
- I cannot expedite orders between September 1st and December 31st. It is not fair to all those who ordered by the deadline date and I am only one person :)
- Providing washed horse hair will put you in the queue first - this means you will receive your order a few days earlier than if you don't wash it.
CUSTOM DESIGN ORDERS
- Custom orders take more time to complete due to research, design process and approval. No custom orders are available at this time. They will re-open as of February 2020.